How RepairLane makes its baseline calls

Baseline rules used

• The minimum EU legal guarantee for faulty goods is 2 years from delivery when the sale is made by a professional seller.
• If a defect appears within 1 year of delivery, the baseline EU rule assumes it existed at delivery unless the seller proves otherwise. Some countries extend that period to 2 years.
• Second-hand goods sold by a professional seller can sometimes have a shorter agreed guarantee period, but not less than 1 year.
• Commercial guarantees and durability promises can add protection, but they cannot reduce the legal guarantee.
• One-off digital content and digital services also have a legal-guarantee path.

Why some results are cautious

RepairLane avoids overclaiming in three recurring cases:

1. Private-seller purchases because the standard professional-seller route may not apply.
2. Second-hand cases after the first year because the contract may have clearly shortened the guarantee period.
3. Post-2-year cases because only extra national-law protection or a commercial guarantee may keep the case alive.

Public source anchors

RepairLane is grounded in public guidance from Your Europe, including:

• Guarantees on goods bought in the EU
• Commercial guarantee of durability

Important limitation

RepairLane is a consumer-planning tool, not legal representation. If the seller disputes facts, the contract is unusual, or your country has a special rule, the tool tells you to slow down and verify locally.